Cookie Policy

This Cookie Policy explains how we use cookies and similar tracking technologies on our gaming platform to enhance your experience while ensuring compliance with Canadian privacy regulations. By continuing to use our services, you acknowledge and consent to the use of cookies as described in this policy. Last updated: January 22, 2026.

1. What Are Cookies

Cookies are small text files stored on your device when you visit our online gaming platform. These files contain information that helps us recognize your browser and remember certain preferences or activities. Cookies enable essential functionality, improve site performance, and provide personalized gaming experiences tailored to Canadian players’ needs.

Similar technologies include web beacons, pixel tags, and local storage objects that serve comparable purposes in tracking user interactions and maintaining session data across our gaming services.

2. Types of Cookies We Use

Our platform employs various categories of cookies to deliver optimal gaming experiences:

  • Essential cookies that enable core functionality like account login, game loading, and secure transactions
  • Performance cookies that collect anonymous data about site usage and gaming patterns
  • Functional cookies that remember your preferences, language settings, and gaming history
  • Marketing cookies that help deliver relevant promotional content and measure campaign effectiveness
  • Security cookies that protect against fraud and unauthorized access to your gaming account

3. Purpose and Legal Basis

We process cookie data based on several legal grounds under Canadian privacy legislation. Essential cookies operate on the basis of legitimate business interests to provide requested gaming services. Marketing and analytics cookies require your explicit consent, which we obtain through our cookie banner and preference centre.

Our cookie usage serves specific purposes including maintaining secure gaming sessions, preventing fraudulent activities, personalizing game recommendations, and improving overall platform performance for Canadian users.

4. Cookie Duration and Storage

Different cookies have varying lifespans depending on their intended purpose:

  • Session cookies expire when you close your browser and are essential for secure gaming
  • Persistent cookies remain on your device for predetermined periods, typically ranging from 30 days to 2 years
  • Security-related cookies may persist longer to maintain account protection
  • Marketing cookies generally expire within 13 months unless refreshed through continued site interaction

We regularly review and update cookie expiration periods to ensure data minimization and compliance with Canadian privacy standards.

5. Third-Party Cookies

Our gaming platform integrates with trusted third-party services that may place their own cookies on your device. These partners include payment processors, game providers, security services, and analytics platforms specifically approved for Canadian operations.

Third-party cookies are governed by respective privacy policies of our partners. We maintain strict vendor agreements ensuring compliance with Canadian privacy requirements and provide transparency about which external services access your data.

6. Managing Your Cookie Preferences

You maintain full control over cookie settings through multiple mechanisms:

  • Use our preference centre accessible through your account dashboard
  • Adjust settings via the cookie banner that appears on your first visit
  • Modify browser settings to block or delete specific cookie categories
  • Contact customer support for assistance with cookie management
  • Utilize browser privacy modes that limit cookie storage

Note that disabling essential cookies may impact core gaming functionality and security features.

7. Browser-Specific Instructions

Different browsers offer various cookie management options:

  • Chrome: Access Settings > Privacy and Security > Site Settings > Cookies and site data
  • Firefox: Navigate to Options > Privacy & Security > Cookies and Site Data
  • Safari: Go to Preferences > Privacy > Manage Website Data
  • Edge: Select Settings > Site permissions > Cookies and site data
  • Mobile browsers typically include cookie controls within privacy or security settings

Each browser provides options to view, delete, or block cookies from specific sites or all websites.

8. Your Rights and Contact Information

Under Canadian privacy legislation, you possess specific rights regarding cookie data including access, correction, deletion, and portability. You may withdraw consent for non-essential cookies at any time without affecting your ability to access core gaming services.

For questions about our cookie practices, data processing, or to exercise your privacy rights, contact our dedicated privacy team through the support channels provided in your account area. We respond to all privacy inquiries within the timeframes required by Canadian law and maintain detailed records of cookie consent and preference changes.